Testing the AppViewX-ServiceNow Connection

To test the connectivity between AppViewX and ServiceNow:
  1. From the navigation pane on the left, under Administration, click Test Connection.
    The Test Connection page is displayed.
  2. Click Test Connection.
    The Connectivity Status is updated as per the Success or Failure of the connection.
    • Success
    • Failure
    Note: If, at any point of time, the AppViewX plugin does not work or displays an error message, the administrator must test the connection and verify the Instance URL and Client ID details.