Prerequisites
- ServiceNow must be reachable via AppViewX through REST APIs.
- AppViewX must be reachable from ServiceNow either directly (SaaS deployment) or via MID server (On-prem deployment).
Note: For more information on downloading and installing the MID
server, click here.
- oAuth 2.0 authentication must be available between AppViewX and ServiceNow.
- All CA accounts must be configured in AppViewX.
- All CA Groups and Policies must be defined in AppViewX.
- Certificate Discovery must be complete and certificates managed in the AppViewX CERT+ inventory.
- The AppViewX plugin must be downloaded and installed on the ServiceNow instance.
For more information, refer to the Installing AppViewX Plugin section.
- User Groups must be configured in ServiceNow.
- Roles must be mapped to the User Groups on ServiceNow.
- User on-boarding must be completed on AppViewX.
