Uninstalling the AppViewX Plugin

You can uninstall the AppViewX plugin from your ServiceNow instance.

To uninstall the plugin:

  1. On your ServiceNow instance, to search for the applications installed, in the filter navigator type My Company.
  2. From the search results displayed in the navigation pane on the left, under System Applications, select My Company Applications.
  3. On the Application Manager page, select the AppViewX application currently installed.
  4. On the application page, scroll down and from the options under Related Links, click Uninstall.
  5. In the Uninstall AppViewX pop-up window that is displayed, deselect the Retain tables and data checkbox and click OK.
  6. In the dialog box that is displayed, type uninstall in the text box and click OK.
    The Progress window displays the different stages of the uninstall process and their status.
  7. If the Progress window displays any error messages, search for the application in your instance.
  8. On the Application page, scroll down and click Remove tables and data.
  9. In the Remove tables and data window, click OK.
  10. In the dialog box that is displayed, type uninstall in the text box and click OK.
    The AppViewX plugin will be uninstalled.