Usage and Adoption Metrics Dashboard

Product Usage and Metrics is a useful tool for understanding the interactions between the customer and your product/service. It helps capture day to day information on how the product or service is being used by customers. Moreover, it can help capture the duration, frequency, feature usage, activity logs. Analyzing this data empowers you to provide an improved customer experience.

The Usage and Adoption Metrics dashboard displays predefined widgets to provide the AppViewX metric usage reports and up-to-the-minute reports. It contains the status and statistics of devices and certificates managed within the AppViewX platform. It displays reports related to user summary, logins, user activity, asset inventory and more.

Following are the various reports and metrics that are available on this dashboard:

• The User Summary report gives a snapshot of user login, summary, and trends.

  The following table describes the metrics displayed in this widget:

  Metric	Description
  Available Users	This metric displays available users in AppViewX.
  Available User Groups	This metric displays available user groups in AppViewX.
  Available Roles	This metric displays the available roles in AppViewX.
  Total Logins	This metric displays the total number of logins in AppViewX.
  Logins in last 30 days	This metric displays the number of logins in the last 30 days.
  Total Unique Logins	This metric displays the total unique logins from different IDs.

• The User Login Trend report displays the date-wise count of logins in AppViewX.
  Note: The default selection is set to Daily.
  • To display dates on which there were zero logins into AppViewX, select the Show zero values checkbox.
  • Select Monthly, Quarterly, and Yearly options to get data based on the respective timelines.
• The Top 20 Active Users chart displays the top 20 active users by login count.
• The API_vs_Manual:Overall_Actions pie chart shows the list of actions triggered either manually or via API.
• The API_vs_Manual:ADC_Actions pie chart shows the list of ADC actions triggered either manually or via API.
• The Asset Inventory widget displays the inventory of different types of assets such as ADC, firewall, and WAF.

  The following table describes the metrics displayed on this widget:

  Metric	Description
  ADC Assets	This metric displays the total count of all available ADC devices.
  Firewall Assets	This metric displays the total count of all available Firewall devices.
  Web Application Firewall Assets	This metric displays the total count of all available WAF devices.

  • To drill down a chart to display more levels of information, click any metric.
• The Application Delivery - Environment Snapshot widget displays a snapshot of application delivery. Each metric displays the total count of respective devices.

  The following table describes the metrics displayed on this widget:

  Metric	Description
  Total ADC devices	This metric displays the total count of all available ADC devices.
  Total Application Service Objects	This metric displays the total application service objects.
  Managed ADC devices	This metric displays all the managed ADC devices.

  • To drill down a chart to display more levels of information, click any metric.
• The Total Object by Vendor pie chart displays the count of all ADC objects by vendor.
• The Application Service Actions pie chart shows a snapshot of application services performed.
• The Certificate - Environment Snapshot widget displays a snapshot of managed and monitored certificates.

  The following table describes the metrics displayed on this widget:

  Metric	Description
  Available Certificates	This metric displays the total count of all available certificates.
  Managed Certificates	This metric displays the total count of all managed certificates.
  Discovered Certificates	This metric displays the total count of all discovered certificates.

  • To drill down a chart to display more levels of information, click any metric.
• The Certificate Lifecycle Management pie chart displays a snapshot of certificate actions performed, such as certificate push, certificate rollback, certificate push and bind and so on.
• The API_vs_Manual:Certificate_Actions pie chart shows a list of certificate actions triggered either manually or via API.
• The Automation Request Summary widget displays a snapshot of automation request status and trend.

  The following table describes the metrics displayed in this widget:

  Metric	Description
  All Request	This metric displays the count of total workflow automation requests.
  Open Request	This metric displays the count of open workflow automation requests.
  Close Request	This metric displays the count of closed workflow automation requests.
  Failed Request	This metric displays the count of failed workflow automation requests.

  • To drill down a chart to display more levels of information, click any metric.
• The Automation Request by Status stacked bar graph displays the request status by workflow.
  • To drill down a chart to display more levels of information, click any metric.
• The Automation Request Trend line chart displays the trend of all automation requests.
  • To display dates on which there were zero logins into AppviewX, select the Show zero values checkbox.
  • To get data based on the respective timelines, click Monthly, Quarterly, and Yearly buttons.
• The Total Count of Requests by Workflow bar graph displays the total count of requests by workflow.
• The API_vs_Manual:Automation pie chart displays a list of automation requests triggered either manually or via API.