Creating User Account on ServiceNow

A ServiceNow user account (with assigned roles) enables you to perform the standard functions and update tickets on ServiceNow.
  1. On the ServiceNow instance, in the filter navigator, type Users.
  2. From the results displayed in the left navigation pane, under Users and Groups, select Users.
  3. On the Users page that is displayed, click New.
  4. On the New Record page, enter the User ID for this new user account.
  5. Select the Web service access only checkbox.
  6. Click Submit.
    The new user is created.
  7. To set the password for this user account, form the bottom of the screen, click Set Password.
  8. In the Set Password dialog box that pops up on the screen, click Generate.
    The password is generated successfully.
  9. Click Save Password and then click Close.