Configuring the SMTP Settings

Accessing SMTP Settings Page

New Menu Old Menu
In the Platform module, from the navigation pane on the left, under SYSTEM ADMINISTRATION, select SMTP.

The Settings :: SMTP page is displayed.

  1. From the main navigation menu, click Settings.
  2. On the Settings page, from the left menu, select General > SMTP.

    The Settings :: SMTP page is displayed.

Note: For more information on how to switch between menus, click here.

Configuring the SMTP Settings

When accessing the Settings :: SMTP page in SAAS, the following screen will be displayed.
  1. Enable the Custom SMTP toggle to use your own SMTP server.
  2. Configure Custom SMTP settings if the toggle is enabled; otherwise, emails will be sent through the AppViewX mail server by default.
    Note: AppViewX SMTP server will remain active for specific critical notifications, such as cloud connector health alerts and one-time passwords.
  3. Click Save.