Account Ownership

In AppViewX, the account used during sign-up becomes the designated Account Owner for that specific account. The ownership can be transferred to another user with Admin privileges at any time in the future. The Account Owner is possesses the following permissions, along with any other assigned permissions:
These permissions include:
  • MFA: Enabling/Disabling Multi-Factor Authentication for all users
  • Enabling master key encryption
  • Access to analytics and tracking
  • Plan and account information.

Transfer of Account Ownership

The ownership can be transferred to another user with admin privileges at any point in the future, but only by the current account owner. Upon transfer, all active sessions of the current account owner will be automatically logged out, and the new account owner will get account ownership permissions upon their next login. Both the existing and new account owners will receive email notifications regarding the ownership change. This action is exclusive to the account owner.

To initiate the transfer of ownership to another user, follow the steps below:

  1. Login to AppViewX.
  2. From the top right corner of your screen, click (Profile) icon.
    The drop down displays a list of menus.
  3. Click Plan & Account Info.
    The Plan & Account Info page is displayed, featuring account details and a list of subscribed products.
  4. In the Account Owner section, click Transfer ownership.
    The Transfer ownership dialog box appears.
    CAUTION: Are you sure you want to transfer ownership? This action will transfer all associated rights and responsibilities to the designated recipient.
    Note: All your existing sessions will be logged out immediately after this transfer. The new account owner will get account owner privileges from the next login.
  5. Select the New Owner from the dropdown list, then proceed to click Transfer Ownership to confirm the change of ownership.
    AppViewX assigns the owner role to the selected new owner.
    Note:
    • The account owner will be logged out of all sessions of the previous account owner immediately, ensuring the prompt application of permission changes.
    • AppViewX will send email notifications to both the previous and new account owners to confirm the successful transfer of account ownership.