Licenses for SaaS

Accessing the License Page

New Menu Old Menu
In the Platform module, from the navigation pane on the left, under SYSTEM ADMINISTRATION, select License.

The Settings :: License page is displayed with the License tab open by default.
  1. From the main navigation menu, click Settings.
  2. On the Settings page, from the left menu, select General > License.

    The Settings :: License page is displayed with the License tab open by default.
For more information on how to switch between menus, click here.
The Settings :: License page shows the following details.
Note: Freemium product expiry will be the same as production product expiry. If multiple products are purchased with different expiry dates, the free product license expiry is determined by the maximum expiration date among them.
Note: The License page screen showcases details of products purchased or subscribed by the user, along with products activated under the Free Plan.
Table 1. Descriptions of License section
License Detail Description
Expiry notification On the top right corner of the screen. Click Expiry notification to enable the expiry notification by including email addresses to receive license expiration notifications from AppViewX.
  1. On clicking on Expiry notification.

    License Expiry notification popup is displayed.

  2. Enable the toggle to activate the Expiry notification and add email addresses to receive expiry notifications.
    Note: Multiple Email addresses can be added using comma (,).
  3. Click Save.
The following license expiry notifications are sent to the email address:
  1. License expiry alert: Your AppViewX license for the products [ADC+, DDI+, CERT+, KUBE+, PKI+] is about to expire. Kindly upgrade the license. This notification is sent to the user two days before the license expires.
  2. License limit reaching: Your AppViewX License usage limit subscribed for the products [ADC+, DDI+, CERT+, KUBE+, PKI+] is about to be exceeded. Kindly upgrade the license.
  3. License limit reached: Your AppViewX License usage limit subscribed for the products [ADC+, DDI+, CERT+, KUBE+, PKI+] has been exceeded. Kindly upgrade the license.
Refresh Click (Refresh) icon to update the license details.
Subscription This includes the details of license of AppViewX products subscribed by the user.
License updated on Displays the date on which the license was last updated.
Account Name Displays the associated account name.
License Key Displays the License key details of the user. The key is generated by the customer perspective. Using which License Key of "16 digit Alphanumeric" value is generated by the sales team. Only License Key generated with installation key can be applied in the respective instance of the product.
Note: Consider only the license key which is provided by the sales team.
Product Name This includes the details of subscribed licenses of all AppViewX products.
Note: Products under the Free Plan are indicated with a Free Plan flag next to the product name.
Expires in Displays the remaining days until the respective products expire.
ADC+
Nodes All the ADC devices (Independent devices, Controllers, Nodes within controllers) that are onboarded in the inventory.
Objects All the ADC Applications (Unique GTM WideIPs, LTM VIPs) discovered from the onboarded ADC devices.
CERT+
Managed Device Certificates Instances Managed Device Certificates Instances includes all certificates (Client, Code Signing, and Device) excluding Server and OTHERS types, from the inventory in the "Managed" state.
Managed Server Certificates Instances Managed Server Certificates Instances include only server certificates from the inventory in the "Managed" state.
Managed Certificates Instances Managed Certificate instance includes all certificates (Server, Client, Code Signing, and others) present in the certificate inventory in the "Managed" state.
Monitored Certificates Instances Monitored Certificate Instances include all certificates (Server, Client, Code Signing, and others) present in the certificate inventory in the "Monitored" state.
DDI+
Managed Domains Each DDI+ license subscription allows the user a number of managed domains that can be used. The number displays DDI+ managed domains currently in use.
PKI+
Certificates Issued Certificates issued are the total number of certificates which includes the number of certificates issued and all CAs created in PKI.
Note: The certificate count begins from the day the project is initialized in Google Cloud Platform (GCP)and is maintained for a year from that date. The count is reset annually.
Total CA(s) Total CA is Number of CAs created from AppViewX. Each PKI+ license subscription allows the user a number of total CAs using this license. This is the number of total CAs used.
SIGN+
Signature Count Total count of signing requests executed using the signing policy.

License Alerts

Following are the system alerts which indicates the product usage limit.
  • Reaching Limit!

    If the usage reaches 90% of the threshold limit, then “Reaching Limit!” alert will be displayed.

  • Limit exceeded!

    If the usage exceeds the threshold limit, then “Limit exceeded!” alert will be displayed.

  • You will see a header alert message while logging In, if the license limit is exceeded.

Upgrading Licenses for SaaS

Note: AppViewX blocks the usage of the license if the license has expired. If an organization exceeds the threshold of license (maximum number of ADC+ objects, CERT+ certificates, and/or PKI+ Certificates allowed), a warning is issued as a reminder. A pop-up warning is issued for both the scenarios.

To upgrade a license:

  1. On the Settings :: License page, to upgrade a license, click on the Product Name you would like Upgrade Plan.
  2. Click Upgrade Plan.
    Upon clicking Upgrade Plan, AppViewX generates the SFDC ticket, ensuring that the sales team is promptly notified and gets in touch with you shortly.
    You will be redirected to the AppViewX Upgrade page to select a time slot to contact with the sales team.
  3. Enter the Business Email* and Select Country* from the dropdown.
  4. Select the checkbox to acknowledge the Terms of Service and Privacy Policy.
  5. Click GET STARTED.
    What time works best for a quick call? Popup is displayed.
  6. Select a feasible date and time for the sales team to connect.
  7. A meeting invite will be sent to your registered email address.
    The salesperson details and invite information will be displayed on the screen.