Managing Alerts

Alert management is important for an organization to monitor and respond to security concerns before they become a threat to the organization’s security.

As part of its alert management, AppViewX enables you to identify complications that may occur within an application. Alerts can then be configured, to notify the users of these complications, and send a predetermined date and time using email and SNMP configurations.

Table 1. AppViewX enables managing alerts in the following categories
Alert type Description
Certificate Alerts triggered when a certificate is invalid, about to expire, or out of sync
SSH Alerts related to SSH components
ADC ADC alerts for changes that are triggered through AppViewX
AppViewX Alerts related to AppViewX-specific components
Syslog Syslog alerts of critical applications and devices for changes that are executed on the device and execute workflow as an action
Table 2. For each alert type, AppViewX defines the following severity levels
Severity level Description
Critical Alerts for issues that can disastrously impact functionality are marked as critical alerts. These are top priority and must be resolved immediately.
Fatal Alerts for issues that can disastrously impact functionality are marked as fatal alerts. These are top priority and must be resolved immediately.
Major Alerts for issues that are important and require a resolution, but are not a top priority, are marked as major alerts.
Minor Alerts for issues that are low priority are marked as minor alerts.
Notification Alerts for issues that users have to only be notified/warned of are marked as notifications.
For these alerts, AppViewX lets you:
  • View alerts
  • Configure alerts
  • Search for alerts
  • Purge alerts
  • Delete alerts.

Accessing the Alerts Page

New Menu Old Menu
In the Platform module, from the navigation pane on the left, under OBSERVE & EXPLORE, select Alerts.

The Alerts :: All page is displayed with the All tab open by default.

 From the main navigation menu, select Alert.

The Alert :: All page is displayed with the All tab open by default.
For more information on how to switch between menus, click here.

Setting the Record Count Preference for Viewing Alerts

For easier viewing of records, AppViewX lets you set the record count preference, which is the number of alert records that will be displayed on one page.

To set the record count preference:

  1. On the Alert :: All page, from the top-right corner of the screen, click .
    Note: By default, 25 alert records are displayed on one page (which is why the control reads 1 to 25).
  2. From the Show menu displayed, select your record count preference (for example, 50 records).
  3. The Alert page is updated according to the record count preference selected. A message, Record count preference saved successfully, is displayed. The UI control is also updated to display the current selection, as shown in the following image: