Pagerduty

This task allows you to trigger alarm notifications for quick incident remediation through Pagerduty as part of the workflow automation process.
  • Provision to drag and drop the Pagerduty Task from the notification section.
  • Provision to define custom webhook/URL, method in order to trigger notification.
  • Provision to refer global variables and embed them as part of the payload.

To trigger alarm notifications through Pagerduty:

  1. Design a workflow.
  2. Drag & drop relevant workflow task(s).
  3. Double click on the Pagerduty task.
  4. In the Pagerduty task window, under Properties, enter or select the field information as shown.
  5. Enter the intended payload, with global variable(s) if any.
  6. Connect the workflow tasks and enable the workflow.
  7. Trigger the workflow from the Request :: View/Run page.
    Workflow is executed successfully.
  8. To view all Incidents on Pagerduty, log into your account using valid credentials.