Task Category - Change Management

When creating a new workflow, you can leverage the Change management Tasks to ensure change management integration with workflow automation. It allows you to plug and play various components required to integrate a workflow automation flow with Change Management.

To create a workflow with ServiceNow tasks:

  1. Design a workflow.
  2. In the design workspace, under the Change Management folder in the left menu, from the CHANGE folder, drag and drop the Create task.
    Note: Timestamp must be in milliseconds.
  3. In the Create task window, under Properties, in the Global variables section, declare the necessary global variables.
  4. From the CHANGE folder, drag and drop the Get task.
  5. In the Get task window, under Properties, pass the global variable declared in the previous task.
  6. Connect the workflow tasks and enable the workflow.
  7. Trigger the workflow.
    Workflow is executed successfully.