Configuring a Connection Failure Alert

When a certificate is enrolled with AppViewX, a connection is established between the Certificate Authority (CA) signing the certificate. This connection is vital to perform CLM actions and certificate discovery tasks seamlessly.

When you can check manually if the connection is successfully established between AppViewX and certificate authority, and continues to stay so, starting version 2021.1.0, AppViewX allows you to configure automatic alerts when this connection fails. These alerts will be recorded in AppViewX logs as well as sent as email notifications.

To configure a connection failure alert:

  1. Go to (Menu) > CERT+ > ALERTS & LOGS > Configure Alerts.
    The Configure Certificate Alerts page is displayed.
  2. Enter an Alert name.
  3. From the Event type dropdown list, select Certificate authority connection alert.
  4. From the Certificate Authority Settings dropdown list, select the CA Account
  5. Set the Alert severity to critical.
  6. To configure email alerts, in the Email configuration section, enter the Email address that will receive the email notifications in the event of a connection failure.
  7. Enter the relevant subject in the Subject field.
  8. To use the Simple Network Management Protocol (SNMP) for sending the alerts:
    1. Enter the Destination IP address for the alert.
    2. Select the SNMP version to be used.
    3. Enter the Port number to be used for the alert.

    4. Enter the Community string for the alert.

      The string is similar to a user ID or password and allows users to access the requested information on the device.

  9. Click Add to create the alert.
    The new alert is now listed in the Certificate Alerts page.
  10. Click Reset if you want to re-enter the details.