Direct Requests

The Direct Request page lists the auto-enrollment certificate requests for which the visual workflow will not be displayed for generating the certificates, resulting in a greatly improved performance. This page only displays the status and other details of certificate requests. No actions can be performed on this page.

Note: While creating an auto-enrollment request (for EST, ACME, SCEP, MS INTUNE), in the Advanced Setting section , select the radio button in High Speed Transaction field to “Yes” to display the requests in the Direct Requests page.

Accessing the Direct Request Page

  1. Go to (Menu) > CERT+ > ADMINISTRATION > Direct Requests .
  2. The Direct requests page displays the following:
    • Echelons - All requests, In Progress Requests, Completed Requests, and Failed Requests. all echelons have the count of requests and are clickable. Clicking each echelon will display only those specific status requests.
    • Refresh button
    • Search field - users can enter values w.r.t. Request ID, Time Created, Request Status, CLM Action to search/filter for specific requests.
    • Grid with the following columns -
      • Request ID - displays ID of the current request
      • Source - displays the source type, usually Auto Enrollment
      • Protocol - displays the type of protocol (EST, ACME, SCEP, MS INTUNE)
      • Action - displays the latest CLM action on the request
      • Common Name- displays the common name of the certificate
      • Serial Number- displays the serial number of the certificat
      • Created Time - displays the time the request was created
      • Last Updated - displays the time the request was last updated
      • Status - displays the status of the certificate request
      • Activity Log - displays the “View” link, when clicked displays the detailed logs at each status for the certificate request cycle.
    An example of a failed request log is displayed below.