Troubleshoot and support

Reference information for resolving common deployment issues and contacting Agent Identity Security support.

Troubleshoot

Running deploy-docker.sh without arguments
If you run the script without a command, it displays usage information:
Usage: ./deploy-docker.sh [COMMAND]

Commands:
  up        Deploy or update the partner bundle (load image, run container, start Caddy)
  cleanup   Stop services or remove everything (interactive choice)
              Mode 1 – Stop only:    stops containers and Caddy, keeps all data and config
              Mode 2 – Full cleanup: removes containers, volumes, SSL, and config
  help      Show this help message

Examples:
  ./deploy-docker.sh up        # Start interactive deployment or update existing
  ./deploy-docker.sh cleanup   # Choose stop-only or full cleanup interactively
Docker is not running

If you see the following error, start Docker on your operating system and try again:

ERROR: Docker is not running. Start Docker and try again.

Support

For issues or questions, contact your Agent Identity Security representative.