Troubleshooting HP ILO

IP/FQDN provided is not reachable.

Credentials not valid.

Check if the provided IP/FQDN is correct

Check if the provided username and password for device addition is correct

The HPILO python package is not installed properly in AppViewX VM.

ILO portal is not up and running

Network issues in reaching the portal

Kindly ensure the ILO web portal is up and running.

Kindly ensure a proper identity certificate is associated with the web portal

CSR generation failed.

03/01/2021 20:59:45 - CSR creation in device failed due to File /tmp/certconnectors/script_16197_287072988142466.py, line 1, in <module>

import hpilo;ilo = hpilo.Ilo('ilo.AppViewX.net', 'administrator', '19160456');print (ilo.certificate_signing_request(common_name='mtestilo1'));

IloGeneratingCSR: The iLO subsystem is currently generating a Certificate Signing Request(CSR), run script after 10 minutes or more to receive the CSR.

03/01/2021 20:59:45 - CSR Submission Failed

1. Input parameters might not be valid for the CSR request.

2. Multiple CSR requests might be triggered within a short span of time.

Kindly ensure the CSR parameters are configured properly.

Kindly ensure multiple CSR requests are not submitted to the same device in any mode.

Kindly ensure we keep at least 15mins interval between CSR request submission else the response for the previous request is triggered before submitting the next request.

Certificate Push failed

03/02/2021 10:39:49 - ILO cert push failed due to File /tmp/certconnectors/script_87672_336277286169629.py, line 1, in <module>

--> 1 import hpilo;ilo = hpilo.Ilo('ilo.AppViewX.net', 'administrator', '19160456');print (ilo.import_certificate('''-----BEGIN CERTIFICATE-----

IloError: Invalid certificate common name

03/02/2021 10:39:49 - Push Task Failed