Troubleshooting Truststore Bundle Deployment

Linux Server Bulk Push

Table 1. Work Order Failure
Error Message Possible Cause Possible Solution
Error occurred while changing the file ownership : chown: invalid user: <username:username> Invalid username for the chown action Provide a valid username.
Error occurred while changing the file ownership : chown: invalid group: <usergroup:usergroup> Invalid user group for the chown action Provide a valid user group.
Unable to upload certificate content to the target server Permission to access the path to push is not granted. Provide the required permission for the path to push.
Bulk Push failed - com.appviewx.connector.ssh.SSHException: net.schmizz.sshj.userauth.UserAuthException: Exhausted available authentication methods Device is not in the managed state. Onboard device in the server inventory with the Managed status.
Password given doesn't match with existing JKS certificate file Invalid jks certificate file password Provide a valid keystore password.
Table 2. Work Order Success
Error Message Possible Cause Possible Solution
Skipping push operation since no valid certificates are found in the request. Expired/ Revoked certificates selected for the bulk push operation Provide valid certificates for the bulk push operation.

ADC F5 Bulk Push

Table 3. Failure cases in Bulk Push F5
Error Message Possible Cause Possible Solution
Please provide information as required. Possible causes can include:
  • Process name field is empty.
  • Process name field contains restricted special characters.
  • Chain file or bundle name is empty.
  • Selected devices are empty.
  • Ensure no empty values are provided.
  • Process name can only include alphanumeric characters, spaces, and the following special characters: #,.,-,_
  • Chain or bundle name can only include alphanumeric characters, spaces, and the following special characters: .,-,_
java.lang.Exception: {"code":400,"message":"01070712:3: Access check failed for (/Common/default.crt).","errorStack":[],"apiError":3} Chain file or bundle name is entered as “default/ca-bundle/ca-bundle 1/ca-bundle 2”. Edit the bulk push entry and modify the chain file or bundle name to enter a value that is not in the default bundle in the F5 device.