Troubleshooting Certificate Group

Issues in Creating/Updating a Group


Error Message	Possible Cause	Possible Solution
Given parent group is not present in AppViewX.	The parent group provided by the user does not exist in AppViewX.	Check if the group exists in the given parent group name.
Group already exists with the given name	Another group with the same name already exists.	Group name should be unique.
Missing user information.	User information is not available in the request.	Provide valid user information in the request.
Permission restricted to this group to edit/delete.	Given group has only read permission.	Change the group permission as RW to update the group.
Parent name and group name should not be same. Kindly change the parent name.	Parent group name and group name are the same in the given request.	Change the group name in the request.
You don't have access to this group.	Users do not have permission for a given group.	Change the group permission as RW to update the group.
Failed to update certificate group.	AppViewX is not able to update the group details.	DB may not be accessible during that time.
Given child group is not present in AppViewX.	The Child group provided by the user is not available in AppViewX.	Check if the group is available in the given child group name.
Certificate policy updation failed while updating certificate group.	AppViewX is not able to update the group details in policy.	DB may not be accessible during that time.


Error Message	Possible Cause	Possible Solution
Default group cannot be deleted.	The user is trying to delete the default group provided by AppViewX.	AppViewX allows users to delete only user-defined groups.
Permission restricted to this group to edit/delete.	Given group has only read permission.	Change the group permission as RW to update the group.
Given parent group is not present in AppViewX.	The parent group provided by the user is not available in AppViewX.	Check if the group is available in the given parent group name.
You don't have access to this group.	Users do not have permission for a given group.	Change the group permission as RW to update the group.
Given child group is not present in AppViewX.	The child group provided by the user is not available in AppViewX.	Check if the group is available in the given child group name.
Failed to delete certificate groups since it is not available. Those groups are <GroupNames>	Given groups are not available in AppViewX.	Check and provide a valid group name to delete.


Error Message	Possible Cause	Possible Solution
You don't have access to this group.	Users do not have permission for a given group.	Change the group permission as RW to update the group.
The operation cannot be completed as <count> selected certificate(s) are in Read-Only access groups	Some of the selected certificates are in groups that have “read-only” permission for the user.	Remove the certificates that have “read-only” permission or Change the group permissions to “RW”.
Group name cannot be empty.	Group is given as empty in the request.	Groupname should not be empty. Give a valid group name.
Certificate uuid either empty/invalid.	Certificate UUID is not given in the request.	Provide a valid certificate UUIDs to perform the action.