Self-Servicing a Certificate Revocation Workflow Request

To self-service a workflow request for revoking a certificate from the AppViewX Catalog:
  1. On the AppViewX Catalog page, click Revoke Certificate.
    The Revoke Certificate input form page is displayed.

    The following table describes the field information requested on this page:

    Table 1. Revoke Certificate - Field and Description Table
    Category Field Description
    Request Details Created By This is a read-only field and is auto-populated based on the login information.

    Displays details of the request creator.
    Certificate Request Type This is a read-only field and is auto-populated based on the certificate request.

    Displays the type of certificate request.
    Certificate Information *CA Tag Select the CA Tag from the options available in the dropdown.
    Note: This tag is defined at the time of configuring CLM settings.
    Certificate Authority This is a read-only field and is auto-populated based on the CA Tag selected.

    Displays the certificate authority with which the CA tag is associated.
    *Certificates Select the certificate you wish to revoke from the options available in the dropdown.
    Note: The values in this field are fetched from AppViewX based on the CA Tag selected and Certificate Category configured in CLM Settings.
    Common Name This is a read-only field and is auto-populated based on the certificate selected.

    Displays the Common Name for the selected certificate.
    Serial Number This is a read-only field and is auto-populated based on the certificate selected.

    Displays the Serial Number for the selected certificate.
    Revocation Reason *Reason This field is displayed only when the certificate to be revoked is selected.

    Select the reason for revoking the certificate from the options available in the dropdown.
    Comments This field is displayed only when the certificate to be revoked is selected.

    Enter any comments to further explain the reasons for revoking the certificate.
    Revoke Notification *Email ID This field is displayed only when the certificate to be revoked is selected.

    Enter the Email ID where the revoke notification is to be sent.
    AppViewX Response Request ID This is a read-only field and the value is fetched from AppViewX’s Request module.

    Displays the Request ID of the workflow executed in AppViewX.
    AppViewX Response Displays the AppViewX Response.
    *: Mandatory fields
  2. To submit the workflow request for revoking the certificate, from the right side of the screen, click Submit.
    The Request Summary page is displayed with details of the certificate request and the request number.
  3. For information about the RITM number for this request, click Revoke Certificate.
    The page displays the RITM number, Request ID (for stage-wise view of the workflow in AppViewX’s Request module), and the status of the workflow request.