WorkOrder

This task allows you to generate a work order (aka Child request) under a main workflow request.
  • Work order is an optional task
  • Work order is akin to a mini workflow under a parent workflow
  • Work order can be used to mimic the existing APS (Application Provisioning System) capability where different configurations can be tracked as part of a work order under a single workflow request (For example, Create VIP, Create DNS, and New CSR)
  • On workflow execution, the work order task renders the work order review page for the user
  • Each work order triggers a unique work order ID that can be used for audit
  • A work order can have a specific Rollback option defined and associated.

For example, you are executing two implementations, one for a firewall device and the other for a certificate. Now if we just want to rollback the firewall because of some issue in its implementation, then a work order can be used in this situation.