Viewing Dependent Requests

Overview

The Workflow Request Grouping Enhancement provides better visibility and organization of workflow hierarchies in AppViewX. As workflow volume increases in complex automation scenarios, locating and correlating related workflows becomes challenging. This enhancement enables users to intuitively search, categorize, and navigate parent workflows along with their associated sub-workflows.

When a parent workflow triggers multiple sub-workflows, all related requests can now be viewed and managed together, reducing operational complexity and improving workflow tracking.

Accessing Grouped Workflow Requests

1. Go to Menu > Automation > Service Requests.
2. Select the All menu to view the Workflow Request Inventory page
3. The inventory displays all workflow requests, including parent requests and their associated child workflows
4. Child workflows are visually grouped under their parent request, showing the complete hierarchy

Viewing Workflow Hierarchy

1. Locate the parent workflow request in the inventory list
2. Click on the parent request to expand and view all linked sub-workflows
3. Review the complete hierarchy showing:
   • Parent workflow summary and status
   • All child workflows triggered by the parent
   • Status and progress of each sub-workflow
   • Execution timeline and dependencies

Searching for Related Workflows

1. Use the search functionality in the Workflow Request Inventory
2. Enter the parent workflow name or ID to find it
3. Search results display the parent workflow along with all linked sub-workflows
4. Use filters to narrow results by:
   • Workflow status (In Progress, Completed, Failed, and so on.)
   • Date range
   • Assignee or creator
   • Workflow type or category