Sign Settings

Enabling HSM parallelism previously involved executing database scripts in each environment, often resulting in confusion. To streamline this process, a centralized Sign Settings page has been introduced with a global toggle to enable or disable HSM parallelism removing the need for manual script execution. This global configuration of Number Of Polls and Polling Interval, which are applied as default values to newly created policies. To customize these settings at the policy level, users can enable the new Enable HSM Polling toggle on the Sign Policy page, allowing policy-specific values to override the global configuration. This applies only to HSM-based certificates.
Note: This page is accessible only to admin users by default. To grant access to non-admin users, enable the corresponding ACF permission under Sign+ > Sign Settings.

To Configure HSM Parallelism in Sign Settings:

  1. Go to (Menu) > SIGN+ > SIGN SETTINGS > Sign Settings.
    The Signing Settings page is displayed.
  2. If the Activate HSM Parallel Mode is disabled, the Number Of Polls and Polling Interval fields are dispalyed.
  3. Enter the *Number Of Polls.
    This specifies how many polling attempts should be made for certificates using HSM. The value must be an integer between 1 and 20.
  4. Enter the Polling Interval, the time (in milliseconds) between each poll.
    This defines the delay between consecutive polls. The value must be an integer between 1 and 300000 milliseconds.
  5. To enable HSM parallelism, select the Activate HSM Parallel Mode checkbox.
    When enabled, HSM parallelism handles signing operation statuses internally, improving performance and eliminating the need for manual polling. If HSM devices experience delays, you can disable this mode and configure the global polling settings for more reliable status retrieval.
  6. Click Save.
    The Sign Settings have been saved successfully.