Configuring AppViewX Settings - Domain Separation Enabled

Domain separation allows users to configure settings for multiple companies.
  1. On the ServiceNow instance, in the Filter navigator, search for the app by typing the keyword.
    The AppViewX plugin page is displayed with the AppViewX Catalog page open by default.
  2. From the navigation pane on the left, under Administration, click AppViewX Application Settings.
    The AppViewX Application Settings page appears, displaying the list of configured settings.
  3. On the AppViewX Application Settings page, click New.
  4. On the Connection Settings Tables page,enter the required field information.
    The following table describes the fields in this section:
    Table 1. Connection Settings - Field and Description Table
    Field Description
    *Instance URL Enter the AppViewX instance URL where the plugin is configured.
    Note:
    • For both on-premise and SaaS deployments, ensure that the URL does not include / at the end.
    • For on-premise deployments, ensure that the port number is included in the URL.
    *Client ID Enter the Client ID generated during the creation of the Service Account.

    For more information, click here.
    *Client Secret Enter the Client Secret generated during the creation of the Service Account.

    For more information, click here.
    *MID Server Enter the MID Server name. The MID Server allows you to reach AppViewX from ServiceNow even when AppViewX is not exposed to the internet.
    Note: This is required only for on-prem deployments.
    Company Type in the company and select it from the provided list. Alternatively, you can use the search function by clicking on the search icon to identify the company name.

    *: Mandatory fields
  5. On the AppViewX Application Settings page, Click Inventory Sync Settings to enter the required field information. The following table describes the fields in this section.
    The following table describes the fields in this section:
    Table 2. Connection Settings - Field and Description Table
    Field Description
    Enable AppViewX Inventory Sync Select the Yes | No checkbox to enable the AppViewX inventory sync.

    For more information on how to schedule the sync, click here.

    *: Mandatory fields
  6. Click Submit.