Issues in Submitting a User Task

Tasks that display the data in a specific format and require a user’s approval for further action are called user tasks. Following are the possible limitations that users might encounter during task execution:

• When an unauthorised user tries to submit a user task, unauthorized exception will be thrown.
• When a user task is the first task of a workflow and an unauthorised user tries to trigger that workflow, unauthorized exception will be thrown.
• When a user triggers a service request with following tasks as first task of the workflow, they will not be visible in the stage-wise view of the Service Request:
  • If
  • Switch and
  • Split task

  However, you can view them in the Activity log on the Request :: All page.

• Clean up flow cannot contain work order tasks in it