Issue in Application Widget Actions

We have a set of actions that can be performed from the dashboard. For example, an object enable action can be performed by right clicking on the object as explained below.

  1. Log in to AppViewX.
  2. Navigate to Menu > TRAFFIC MANAGEMENT > Dashboards.
  3. Search the Application Widget.
  4. Right-click the required objects/groups.
    Error Message Possible Cause Possible Solution
    AppViewX throws No actions found error from UI ACL permissions to RW on this object/Dashboard might not be allowed for this user role. Check with admin whether this user has RW permissions to perform actions on this object/Device/Dashboard. If so, request for permission.
    No actions are displayed when right click is performed on the object.

    Actions would not have enabled on the Widget settings.

    Go to the settings of the particular Widget, and check for actions being enabled below the actions tab. If not, enable the actions.
    No actions are displayed when right click is performed on the object. Enabled actions might not be applicable for the particular type of object on which action is tried to perform. N/A
  5. To determine the root cause for backup failure, check the Audit Log.
  6. Navigate to Main Menu > Logging > ADC.
  7. Search for the object name.
    Error Scenario Possible Cause Possible Solution
    Status fetch failure - Device communication failure Device is in managed state in AppViewX. But the credentials of the device may be changed now. Check for the device credentials and update the latest credentials.

    Action failed for the object - Southbound communication failed.

    1. Device is in an unresolved state.

    2. avx_vendors plugin may not be running.

    3. Error while performing action.

    1. Check for device credentials and manage the device.

    2. Check for avx_vendors plugin state.

    3. Check for the backend logs.

    Object greyed out : The requested object not found. Objects may be deleted from the device. Check for the object in the F5 device.