Licenses for SaaS

Accessing the License Page

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In the Platform module, from the navigation pane on the left, under SYSTEM ADMINISTRATION, select License.

The Settings :: License page is displayed with the License tab open by default.
  1. From the main navigation menu, click Settings.
  2. On the Settings page, from the left menu, select General > License.

    The Settings :: License page is displayed with the License tab open by default.
For more information on how to switch between menus, click here.
The Settings :: License page shows the following details.
Note: Freemium product expiry will be the same as production product expiry. If multiple products are purchased with different expiry dates, the free product license expiry is determined by the maximum expiration date among them.
Note: The License page screen showcases details of products purchased or subscribed by the user, along with products activated under the Free Plan.
Table 1. Descriptions of License section
License Detail Description
Expiry notification On the top right corner of the screen. Click Expiry notification to enable the expiry notification by including email addresses to receive license expiration notifications from AppViewX.
  1. On clicking on Expiry notification.

    License Expiry notification popup is displayed.

  2. Enable the toggle to activate the Expiry notification and add email addresses to receive expiry notifications.
    Note: Multiple Email addresses can be added using comma (,).
  3. Click Save.
The following license expiry notifications are sent to the email address:
  1. License expiry alert: Your AppViewX license for the products [ADC, DDI, CLM, KUBE, PKI] is about to expire. Kindly upgrade the license. This notification is sent to the user two days before the license expires.
  2. License limit reaching: Your AppViewX License usage limit subscribed for the products [ADC, DDI, CLM, KUBE, PKI] is about to be exceeded. Kindly upgrade the license.
  3. License limit reached: Your AppViewX License usage limit subscribed for the products [ADC, DDI, CLM, KUBE, PKI] has been exceeded. Kindly upgrade the license.
Refresh Click (Refresh) icon to update the license details.
Subscription This includes the details of license of AppViewX products subscribed by the user.
License updated on Displays the date on which the license was last updated.
Account Name Displays the associated account name.
License Key Displays the License key details of the user. The key is generated by the customer perspective. Using which License Key of "16 digit Alphanumeric" value is generated by the sales team. Only License Key generated with installation key can be applied in the respective instance of the product.
Note: Consider only the license key which is provided by the sales team.
Product Name This includes the details of subscribed licenses of all AppViewX products.
Note: Products under the Free Plan are indicated with a Free Plan flag next to the product name.
Expires in Displays the remaining days until the respective products expire.
ADC
Nodes All the ADC devices (Independent devices, Controllers, Nodes within controllers) that are onboarded in the inventory.
Objects All the ADC Applications (Unique GTM WideIPs, LTM VIPs) discovered from the onboarded ADC devices.
CLM
Managed Device Certificates Instances Managed Device Certificates Instances includes all certificates (Client, Code Signing, and Device) excluding Server and OTHERS types, from the inventory in the "Managed" state.
Managed Server Certificates Instances Managed Server Certificates Instances include only server certificates from the inventory in the "Managed" state.
Managed Certificates Instances Managed Certificate instance includes all certificates (Server, Client, Code Signing, and others) present in the certificate inventory in the "Managed" state.

Note: Certificates issued by AppViewX Native PKI under the new Active PKI licensing model are tagged as "Managed" in the CLM inventory and are covered under your PKI license. They do not consume your CLM Managed Certificates quota.

Monitored Certificates Instances Monitored Certificate Instances include all certificates (Server, Client, Code Signing, and others) present in the certificate inventory in the "Monitored" state.
DDI
Managed Domains Each DDI license subscription allows the user a number of managed domains that can be used. The number displays DDI managed domains currently in use.
KUBE
Managed Kube Certificates Starting v2026.2.0.0, AppViewX switches to a certificate-based licensing model for Kubernetes (which means you will see this metric only if you are a new customer onboarded to v2026.2.0.0 or an existing customer who has upgraded their license to v2026.2.0.0).

This number indicates the total active Kubernetes certificates (certificates that are issued, used, and managed inside a Kubernetes environment) being managed in AppViewX.

The count includes:
  • Certificates used for:
    • Kubernetes Ingress TLS
    • Service Mesh / pod-to-pod mTLS
    • Internal service-to-service communication
    • Workload identity certificates
    • Short-lived and ephemeral certificates
  • Certificates discovered from:
    • Kubernetes Secrets
    • Service mesh control planes (Istio, Linkerd, Consul, etc.)
    • Integrated internal or external CAs
Counting logic for the certificate-based licensing model:
  • Certificates that are active in Kubernetes cluster and are in the Managed state in the Appviewx certificate inventory are counted.
  • Each unique certificate is counted once.
  • Certificate renewals and rotations replace the existing certificate entry and do not increase license usage.
  • Certificate re-issuance with key change is treated as a replacement, not a new certificate.
  • Multi-SAN certificates are counted as one certificate.
  • Wildcard certificates are counted as one certificate, regardless of how many workloads consume them.
  • Expired and revoked certificates are not counted.
  • Ephermeral certificates are counted only while active and are automatically removed from usage upon expiration.
Managed Clusters For all versions prior to v2026.2.0.0, AppViewX uses a node-based and cluster-based licensing model for KUBE. So, until you upgrade to v2026.2.0.0, your KUBE license is measured using the Managed Clusters and Managed Nodes metrics.

Managed Clusters indicates the number of distinct Kubernetes clusters onboarded and managed in AppViewX.

A cluster is a complete Kubernetes environment that is made up of one or more nodes.
Managed Nodes For all versions prior to v2026.2.0.0, AppViewX uses a node-based and cluster-based licensing model for KUBE. So, until you upgrade to v2026.2.0.0, your KUBE license is measured using the Managed Clusters and Managed Nodes metrics.

Managed Nodes indicates the total number of nodes being managed across all clusters in AppViewX.

A node is a physical/virtual machine running in a Kubernetes cluster.
PKI
Active Certificates Starting with the new licensing model, AppViewX switches to an active-based licensing model for PKI (available for net-new tenants and existing tenants upon license renewal).

This metric displays the total number of active end-entity certificates issued by AppViewX Native PKI.S

Counting rules:

  • Includes all active and valid certificates currently in use.

  • Excludes expired, revoked, and deleted certificates.

  • Certificates issued by AppViewX Native PKI are categorized as Managed in the inventory and are not double-counted against your CLM license subscription.

  • Certificates issued via automated enrollment protocols (ACME, SCEP, EST) appear in inventory as Monitored and require separate management entitlements.

Active CA(s) Displays the total number of active Certificate Authorities created and managed in AppViewX PKI (includes breakdown of Active Root CAs and Active Intermediate CAs).

Counting rules:

  • Counts CAs with status ENABLED and DISABLED.

  • Excludes expired, revoked, and deleted CAs.

  • Standard license tiers support up to 4 active CAs. Deployments requiring more than 4 CAs require a custom subscription plan.

Note on PKI Settings: For tenants operating on the new Active licensing model, the Select Certificate Authorities option (under PKI → Settings and CLM → Certificate Authorities) is automatically hidden, as all native CA-issued certificates are managed and metered directly under PKI.

Certificates Issued

Certificates issued are the total number of certificates which includes the number of certificates issued from all Certificate Authorities(CAs).

  • .Standard Calculation: Certificate consumption is calculated starting from the active license start date and resets annually based on the license start date anchor for multi-year contracts, or resets upon activation of a renewed license.

  • Transition for Existing Customers: For existing deployments, certificate count tracking continues to follow the legacy model (calculated from the PKI initialization date) until the license is renewed. Upon uploading and activating a renewed or updated license, the system automatically transitions to calculating consumption from the new license start date.

Total CA(s) Total CA is Number of CAs created from AppViewX. Each PKI license subscription allows the user a number of total CAs using this license. This is the number of total CAs used.
SIGN
Signature Count Total count of signing requests executed using the signing policy.

License Alerts

Following are the system alerts which indicates the product usage limit.
  • Reaching Limit!

    If the usage reaches 90% of the threshold limit, then “Reaching Limit!” alert will be displayed.

  • Limit exceeded!

    If the usage exceeds the threshold limit, then “Limit exceeded!” alert will be displayed.

  • You will see a header alert message while logging In, if the license limit is exceeded.

Upgrading Licenses for SaaS

Note: AppViewX blocks the usage of the license if the license has expired. If an organization exceeds the threshold of license (maximum number of ADC objects, CLM certificates, and/or PKI Certificates allowed), a warning is issued as a reminder. A pop-up warning is issued for both the scenarios.

To upgrade a license:

  1. On the Settings :: License page, to upgrade a license, click on the Product Name you would like Upgrade Plan.
  2. Click Upgrade Plan.
    Upon clicking Upgrade Plan, AppViewX generates the SFDC ticket, ensuring that the sales team is promptly notified and gets in touch with you shortly.
    You will be redirected to the AppViewX Upgrade page to select a time slot to contact with the sales team.
  3. Enter the Business Email* and Select Country* from the dropdown.
  4. Select the checkbox to acknowledge the Terms of Service and Privacy Policy.
  5. Click GET STARTED.
    What time works best for a quick call? Popup is displayed.
  6. Select a feasible date and time for the sales team to connect.
  7. A meeting invite will be sent to your registered email address.
    The salesperson details and invite information will be displayed on the screen.